STAY SAFE, SHOP ONLINE! USE CODE "FREE" FOR FREE DELIVERY!

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STAY SAFE, SHOP ONLINE! USE CODE "FREE" FOR FREE DELIVERY!

RIGHT OF WITHDRAWAL

In case you want to cancel your purchase, you must do so within fourteen calendar days after the day of delivery of your order. Notify I.Ma.Gi.N. Jewels in writing of your decision to cancel the purchase. By e-mail, registered post or by completing a cancellation form, which you can download here

Return the article within fourteen days after you have informed us of your decision to cancel the purchase. Items can be returned according to one of the two options below:

  • Send the item to be returned by post to the following address: I.Ma.Gi.N. Jewels, Verlatstraat 23-25, 2000 Antwerp Belgium. The shipping costs will not be refunded by us.
  • Return and exchange the article in the I.Ma.Gi.N. Jewels boutiques. In case of a refund request, an e-mail will be sent to you immediately after receipt of your return at our head office with the modalities for refund.

Any refund will be made within a period of 14 days, free of charge and using the same means of payment as was used during the original transaction, unless otherwise agreed.

These are the only valid reasons in case you want to cancel your purchase after fourteen calendar days after the day of delivery of your order: 

  • the item does not correspond to the article pictured on the website
  • the item does not fit (wrong size)
  • the item received does not correspond to your order
  • the item is broken or damaged

Again, please notify I.Ma.Gi.N. Jewels in writing of your decision to cancel the purchase. By e-mail, registered post or by completing a cancellation form, which you can download here

     

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