CONDITIONS FOR RETURN

Do you want to cancel your purchase? You must do so within fourteen calendar days of the day of delivery of your order. Notify I.Ma.Gi.N Jewels in writing of your decision to cancel the purchase. By e-mail, registered post or by completing a cancellation form, which you can download here.

 

VALID REASONS

– the item does correspond to the article pictured on the websit
– the item does not fit (wrong size)
– the item received does not correspond to your order
– the item is broken or damaged

 

RETURN OPTIONS

Return the item within fourteen days once you have notified us of your decision to cancel the purchase. Items can be returned following one of the two below options:

– Send the item to be returned via post services to the following address: I.Ma.Gi.N Jewels, Steenhouwersvest 11, 2000 Antwerpen Belgium. The shipping costs will not be covered by us.
– Return and exchange the item in the I.Ma.Gi.N Jewels boutique (in Antwerp only)

In case of a reimbursement request, an email with the modalities for reimbursement will be sent to you immediately upon reception of your return at our I.Ma.Gi.N Jewels boutique in Antwerp.